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COVID-19 UPDATE: The state, county and city have decided to reopen, but for the safety of our patients and employees, we will continue to only conduct tele-health sessions for the foreseeable future due to COVID-19.
Criticisms are one of the Four Horsemen of the Apocalypse, and one behavior that you should avoid as it sabotages us from being listened to. This video explains how we find ways to give voice to our complaints within our relationships without making the listener defensive. We call this technique gentle start ups. #gentlestartups #fourhorsemen